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Company
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Day
Light Controls, Inc. was originally conceived out of frustration
in calibrating the controls in the field. The electrical
contractor on the job could wire the panels, connect the
sensors, and power up the panel without any problems.
The trouble started as soon as contractor went looking
for a way to calibrate the system based on the ambient
lighting available.
As
soon as the calibration documents directed the contractor
to adjust the potentiometer or suggested that they get
their VOM, foot candle meter, or oscilloscope, the problems
began. The first thing the contractor found is that they
did not own a screwdriver small enough to turn the pot
much less find the pot. As for their VOM and other meters,
they were last seen in the bottom of some gang-box several
projects ago.
This
is where the phone calls start. Contractors insisting
that a field engineer be sent to the job site to start-up,
calibrate, and train the contractor or owner on the system
operation become upset having to pay for this extra service.
The next problem begins when the owner moves in and sets
up business. As office equipment, factory machinery, and
stock enter the building the lighting requirements change
and need to be re-calibrated for these changes. The owner,
now needing new light settings, looks at the panel and
has no idea how to make the changes. If they do make any
changes and something goes wrong they think the equipment
has failed and call out a field service engineer to correct
the problem at an additional cost. This is not fair to
the owner who has spent good money to get a working system
and has to spend more to get it customized to fit their
requirements.
We
have built these systems, talked to the confused contractors,
trained the employees that are no longer there, and held
the hands of the owners that need to be helped. All of
this has cost money, time, confused customers, and made
everyone uncomfortable. Once the operator becomes upset
or confused their confidence in the system becomes questionable.
Even the best of systems can be overridden and abandoned
because the operator doesn't understand how the system
works.
Along
comes Day Light Controls with a new product that eliminates
all the field problems we have seen above. We build a
simple lighting control system that has no "pots"
to calibrate, in fact, there are no "pots" anywhere
in the Day Light Controls' panels. This product has four
(4) pushbuttons to change settings and the only tool or
test equipment required is the end of your finger. The
Day Light Controls lighting panel comes complete with
sensor (photodiode sensor), processor, digital readout
for actual foot candle readouts and set points, H-O-A
(hand-off-auto) override switches, lighting contactors,
and a one page direction sheet to start-up the system. |
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only way we could have made the Day Light Controls system
easier is by sending each unit out to the field with
a factory trained field engineer. You can not afford
this kind of service and we can not afford to provide
the man power required for all the panels that exist
in the field. We feel the only way to make everybody
happy is to create a system so reliable and so easy
to service that both could be done with a ten minute
phone call between the factory and the field. No matter
how sophisticated we make the system or how many features
we provide within the system if we can not start up
the system over the phone with the building manager
we have failed to provide our customers with a useable
system. We provide, with each panel, a one page programmer
and the phone number of the factory, everything needed
to complete the start-up and operation of a complete
Day Light Controls system.
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